Tahboub, Kitchens and Home Appliances

  • Date of engagement: January 2013 – June 2013

Description and scope of engagement:

Tahboub Home engaged with Change Zone team in two corporate maturity development initiatives:

  • Tahboub Kitchens
  • Tahboub Home Appliances

The scope of intervention and the holistic approach of treating cause and effect cover:

    • Balanced scorecard
    • Sales management processes
    • Selling and service competencies
    • Aligned performance management using personal scorecards
    • Organizational cause-and-effect learning
    • Information systems recommendation
    • Emotional intelligence development
    • Executive coaching with project sponsors
    • Change Management

Measurable Outcomes:

  1. Sustainable levels of sales revenue
  2. Increase sales
  3. Improve sales force morale, positivity, and interpersonal skills
  4. Improve sales management processes and automate lead management