Payments, Refunds and Discounts Policy Policy

Payments Policy

• You agree to pay the fees for the training program upon completing and agreeing to the program registration form and training contract, and you authorize us to charge your debit or credit card or process other means of payment (such as Visa, MasterCard, E-Wallet, and PayPal) for those fees.
• Change Zone works with third-party payment processing partners to offer you the most convenient payment methods and to keep your payment information secure. Check out our Privacy Policy for more details.
• When you pay for your installments, you agree not to use an invalid or unauthorized payment method. If your payment method fails, you will be notified, and you agree to pay us the corresponding fees within a period after the delivery of our notification.
• We reserve the right to disable access to any training program for which we have not received adequate payment.

– Name and job title
– Contact information, including email address and phone number
– Demographic information, such as postcode, preferences, and interests
– Other information relevant to customer surveys and/or offers

Discounts Policy

If a training program has a one-installment discount, program fees are due within two weeks of the program start date

Refunds Policy

• If you withdraw from a training program after the first session due to quality issues, a refund of the installments is issued.
• If you withdraw from the training program you have registered in and have attended two or more training sessions, the program fees remain due and no refunds will be issued for the program fees.